Services & Support
Product customization service
We have deep technical accumulation in the production of solar water pumps in the past 23 years and have enough ability to provide customers with customized solar water pump products. We can provide OEM and ODM services according to customer needs.
Customizable range
- Pump performance: solar input voltage, pump flow, pump head, etc.
- Pump motor: encapsulated water-cooled motor is optional to eliminate leak risk, reduce working noise and extend service life. Oil-cooled motor is also available to help you reduce water pump manufacturing cost.
- Solar charge controller: DC solar charge controller, AC/DC solar charge controller, variable frequency charge controller is optional according to your specific application requirements.
- Pump material: pump fittings and outlets (Stainless steel 304 or brass) impeller (plastic or stainless steel).
- Solar water pump nameplate: we provide solar water pump OEM service and can offer laser engraved or adhesive nameplates for your water pumping system.
We can customize your solar pump according to our standard products:
Solar well pump
Browse Baile Pump’s selection of solar water pumps. The excellent quality and outstanding durability of our solar water pumps make them an ideal choice for your application. If you couldn’t find a suitable water pump, welcome to contact us for custom water pumps.
Solar pump controller
Solar control box, solar pump system, photovoltaic controller, they have the function of MPPT and wide input voltage range. They are built-in Dry-running protection, short circuit and against input reverse polarity protection, overload and over temperature protection.
Solar surface pump
Ground pump and non-submersible pump, there are solar booster pump, solar certifugal pump, solar self-priming pump, solar jet pump, with PMSM brushless DC motor
Solar pool pump
Solar pool pump is used for water filtration and circulation in residential and small commercial swimming pools, and also for agriculture irrigation use. It can be connected with sand filter tank when used for water filtration.
After-sales Service
Since establishment in 1998, Baile Pump is committed to offering high-quality solar water pumps and high-standard services for customers. We have a after-sales service team consisting of nearly10 trained and professional employees, who can provide consulting service, technical guidance, after-sales service, etc. Every customer will have an exclusive after-sales personnel to solve your problems.
Our after-sales services include:
- Installation instructions and training. If you have any problems when using our solar water pumping products, you can contact our after-sales department, who will give you installation instructions and training support. Remote video guidance is available if necessary.
- For common technical consulting and installation instructions, we will respond within 4 hours and solve your problem within 12 hours. (There may be some delay for night after-sales service response.)
- Within product warranty, if your water pump had a failure which is not caused by man-made damage or wrong operations, we provide free replacement components.
- In order to solve your problem more quickly and efficiently, you can contact us via WeChat/WhatsApp/E-mail and attach photos or videos describing your problem in detail.